Privacy policy

Last updated: August 15, 2026

This Privacy Policy describes how Jellyblo ("we," "us," or "our") collects, uses, and discloses your personal information when you visit jellyblo.com (the "Site"), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you; provide or improve the Services; comply with applicable legal obligations; enforce applicable terms of service; and protect or defend the Services, our rights, and the rights of our users or others.

 

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you.

The following sections describe the categories and specific types of personal information we collect.

 

Information We Collect Directly from You

Information you submit directly to us through our Services may include:

- Contact details, including your name, address, phone number, and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, security questions, and other information used for account security purposes.
- Customer support information, including information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

 

Information We Collect about Your Usage

We may automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies").

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

- Companies that support our Site and Services, such as Shopify.
- Our payment processors, which collect payment information—such as bank account information, credit or debit card information, and billing addresses—to process your payment, fulfill your order, provide the products or services you requested, and perform our contract with you.
- When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties with whom we work may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and Cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section titled **Third-Party Websites and Links** below.

 

How We Use Your Personal Information

 Providing Products and Services

We use your personal information to provide the Services and perform our contract with you. This includes processing your payments; fulfilling your orders; sending notifications related to your account, purchases, returns, exchanges, or other transactions; creating, maintaining, and managing your account; arranging shipping; facilitating returns and exchanges; and providing other features and functionality related to your account.

 Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and displaying advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

If you are a resident of the European Economic Area ("EEA"), the legal basis for these data-processing activities is our legitimate interest in selling our products under Article 6(1)(f) of the General Data Protection Regulation ("GDPR").

 Security and Fraud Prevention

We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.

If you are an EEA resident, the legal basis for these data-processing activities is our legitimate interest in keeping our website secure for you and other customers under Article 6(1)(f) of the GDPR.

 Communicating with You and Service Improvement

We use your personal information to provide customer support and improve our Services. These activities are in our legitimate interests so that we can respond to you, provide effective services, and maintain our business relationship with you under Article 6(1)(f) of the GDPR.

 

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies Shopify uses to power our store, please see https://www.shopify.com/legal/cookies

We use Cookies to operate and improve our Site and Services, including remembering your actions and preferences, running analytics, and better understanding how users interact with the Services. We do this in our legitimate interests to administer, improve, and optimize the Services.

We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising displayed on our Site and other websites.

Most browsers accept Cookies automatically by default, but you can adjust your browser settings to remove or reject Cookies. Please keep in mind that removing or blocking Cookies may negatively affect your experience and may cause certain features or general functionality of the Services to work incorrectly or become unavailable. In addition, blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

Our website also recognizes the Global Privacy Control ("GPC") signal, which enables you to opt out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat the signal as a valid request to opt out of sharing and targeted advertising for the associated browser or device. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account.

To learn more about Global Privacy Control, please visit [globalprivacycontrol.org](https://globalprivacycontrol.org/). Other than GPC, we do not recognize other "Do Not Track" signals that may be sent by your web browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract-fulfillment purposes, legitimate purposes, and other reasons permitted under this Privacy Policy. These circumstances may include:

- Disclosing information to vendors or other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- Disclosing information to business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- Disclosing certain information to third parties when you direct or request us to do so, or otherwise consent to the disclosure, such as when we ship products to you or when you use social media widgets or login integrations.
- Disclosing information to our affiliates or within our corporate group in our legitimate interests to operate a successful business.
- Disclosing information in connection with a business transaction, such as a merger or bankruptcy; to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests; to enforce applicable terms of service; or to protect or defend the Services, our rights, and the rights of our users or others.

During the past 12 months, we have disclosed the following categories of personal information and sensitive personal information about users for the purposes described above in How We Collect and Use Your Personal Information and How We Disclose Personal Information:

| Category | Categories of Recipients |
| --- | --- |
| Identifiers, such as basic contact details and certain order and account information | Vendors and third parties that perform services on our behalf, such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers; business and marketing partners; and affiliates |
| Personal information categories listed in the California Customer Records statute, such as basic contact details and certain order and account information | Vendors and third parties that perform services on our behalf, such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers; business and marketing partners; and affiliates |
| Commercial information, such as order information, shopping information, and customer support information | Vendors and third parties that perform services on our behalf, such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers; business and marketing partners; and affiliates |
| Internet or other similar network activity, such as Usage Data | Vendors and third parties that perform services on our behalf, such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers; business and marketing partners; and affiliates |
| Geolocation data, such as locations determined by an IP address or other technical measures | Vendors and third parties that perform services on our behalf, such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers; business and marketing partners; and affiliates |

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal information for advertising and marketing activities as described below.

During the preceding 12 months, we have "sold" and "shared" personal information—as those terms are defined under applicable law—for the purpose of engaging in advertising and marketing activities, as follows:

| Category of Personal Information | Categories of Recipients |
| --- | --- |
| Identifiers, such as your name, email address, and phone number | Business and marketing partners |
| Commercial information, such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |

 

Third Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public venues, including information shared on third-party social networking platforms, may be viewable by other users of the Services or users of those third-party platforms without limitation as to its use by us or a third party.

Our inclusion of these links does not, by itself, imply that we endorse the content of those platforms or their owners or operators, except as disclosed through the Services.

 

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell"—as those terms are defined under applicable law—the personal information of individuals under 16 years of age.

 

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

 

Your Rights

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline your request as permitted by law.

- Right to Access / Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to Delete: You may have the right to request that we delete personal information we maintain about you.
- Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.
- Right to Opt out of Sale or Sharing or Targeted Advertising: You may have the right to direct us not to "sell" or "share" your personal information or to opt out of processing your personal information for purposes considered "targeted advertising" under applicable privacy laws. If you visit our Site with the GPC opt-out preference signal enabled, depending on where you are located, we will automatically treat the signal as a request to opt out of the "sale" or "sharing" of information for the device and browser you use to visit the Site.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: When we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we decline to process your request. You can appeal by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails. You may opt out of receiving these emails at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. Before providing a substantive response to your request, we may need to collect information from you, such as your email address or account information, to verify your identity.

In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us.

We will respond to your request within the time required by applicable law.

 

Complaints

If you have a complaint about how we process your personal information, please contact us using the details provided below.

If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision by contacting us using the details below or to lodge a complaint with your local data protection authority. If you are located in the EEA, you can find a list of the relevant data protection supervisory authorities on the [European Data Protection Board website here.

 

International Users

Please note that we may transfer, store, and process your personal information outside the country where you live. Your personal information may also be processed by our staff and third-party service providers and partners in those countries.

If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the United Kingdom, as applicable, unless the information is transferred to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please email us at support@jellyblo.com.

For purposes of applicable data protection laws, and unless explicitly stated otherwise, we are the data controller of your personal information.